5 Essential Social Business Infographics

Update: I’ve been challenged by Jon Husband in the comments on the number of infographics required for a “round up”, so have changed the title and am adding more as I come across them.

Like it or loathe it, the term ‘social business’ looks like it’s here to stay – if judged by the increasing number of infographics appearing online. So I thought it would be worth rounding them up and picking out the most salient points. Here goes…

#1: Social Business Imperative – Michael Brito (May 2011)

Not your traditional infographic, this one, but more an aggregation of philosophies and key data points in the form of “A playbook for social media in your organisation”, mainly to promote Michael’s book Smart Business, Social Business. You get some good stuff from Altimeter Group at the end in return for a sore scrolling finger, but can’t help think that this would have been better as a PDF. Infographics shouldn’t have this much text IMHO, but slap the word ‘infographic’ on anything these days and it’ll get noticed.

#2: Let’s Get Down to Social Business – Get Satisfaction (August 2011)

OK, this is more like it. Bringing together data from a number of sources, Get Satisfaction created a nice infographic looking at the demand for social business, key industries already engaged and specific internal and external strategies being focused on in 2011.

#3: Execs Make Jump to Social – Jive Software (June 2011)

This is possibly my favourite, as it employs the infographic format at what it’s good at – visualising complex data in an easy-digestable way. The basis for Jive’s infographic is data from a survey of executives, millenials and knowledge workers that they had commissioned, and it tells a believable story: as personal use of social media grows, the more professional it becomes. I particularly like the final conclusion that even though personal and professional usage increase and almost three quarters of executives think that social will fundamentally change how business gets done, only 17% of them think that their company is “ahead of the curve” in terms of adoption.

#4: Social Media and your Business Communication Strategy – Socialcast (July 2011)

I like the focus on the different kinds of outcomes that companies can achieve from social media in this infographic from Socialcast. The most informative data from The Center for Marketing Research at the University of Massachussetts Darmouth comparing the success of different platforms to the importance of social media is looking a bit dated now though. Any chance of a refresh, Socialcast?

#5: Calculating the Return on Investment of Enterprise Social Software – Socialcast (again) (November 2010)

I wonder if it was Socialcast’s infographics that attracted VMware to acquire them? Anyway, here’s another nice one on the prequel to social business, ‘enterprise 2.0′ (what the rest of us called it before the Dachis Group came along!). I really like this one because it answers three simple (and pretty important) questions: what happens to ROI when you do x; why is it important; and how do you measure it. Nice work.

 

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19 Responses to “5 Essential Social Business Infographics”

  1. J, Husband August 22, 2011 at 1:06 pm #

    A roundup .. three ?

    Clearly, social business is taking over the world !

    And I’m a huge advocate .. but three ?

    • Niall Cook August 22, 2011 at 1:09 pm #

      Haha. It’s a fair cop. So I wrote the title of the post before the body… I’ll go hunt out some more. How many needed for a quorum?

  2. MaryLee Sachs August 23, 2011 at 4:48 pm #

    This is a stellar round-up! Very insightful.
    Question: do you think CMOs/Marketing Directors need to be personally engaged in social media themselves?

    • Niall Cook August 23, 2011 at 5:15 pm #

      Thanks MaryLee. Short answer to your question: no. Long answer: the topic of another blog post I think ;-)

  3. Andy Wibbels October 25, 2011 at 12:53 am #

    Thanks, Niall,  for featuring our infographic about social business! Here’s our full gallery http://bit.ly/gs-infog

    Andy Wibbels, Dir of Marketing, Get Satisfaction

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